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Newport News Public Schools

Technology Center at SSC  •  12511 Warwick Boulevard  •  Newport News, VA 23606  •  Phone: (757) 881-5461 x.12411

Technology Help Desk

Software Self-Service Portal

You are able to install the following software titles yourself by visiting software.nn.k12.va.us.

  • Adobe Air
  • Adobe Reader 10
  • Adobe Flash Player 11
  • Audacity (Windows 7)
  • Datalink 4.0 (Benchmark Scanners)
  • Firefox (Mozilla)
  • Internet Explorer 8
  • Google Chrome
  • Java
  • Microsoft Office 2010
  • Microsoft Office Silverlight
  • Photo Story 3

Please note: The software self-service portal is not available outside of the NNPS network.

Enter a Work OrderSubmit a Work Order

Submit a Work Order:

Here are some helpful tips for new users:

  • Verify or add details about your location.
  • Select the "Problem Type" icon that best describes your issue.
  • Provide a detailed description of your problem or request.
  • Enter the NNPS tag number of the device you're having a problem with (enter 9999 if NNPS tag is N/A).
  • Attach any relevant documents (request forms, screenshots, error messages) that you'd like the technician to see.
  • Click the "Submit" button.

 

ITC Help Request Form


 

 

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