Benefit Resource Center (BRC)

The NNPS Benefits Team is excited to introduce the Benefit Resource Center (BRC), a new tool for members of the NNPS health care plans. If you need assistance understanding the offered health plans, help getting a claim processed, have discovered an error, or any number of other concerns, the BRC will help you resolve these issues. The BRC will work with the NNPS insurance carrier, your doctor’s office, and members of the NNPS Benefits Office to resolve your concerns and answer your questions. Simply contact the BRC to get the assistance you need.

Benefit Resource Center

[email protected] | Toll Free: (855) 874-6699

Monday through Friday 8:00am to 5:00pm

USI Our Benefits Specialists can help you with:

  • Deciding which plan is the best for you
  • Benefit plan & policy questions
  • Eligibility & claim problems with carriers
  • Information about claim appeals/process
  • Allowable family status election changes
  • Transition of care when changing carriers
  • Claim escalation, appeal & resolution
  • Medicare basics with your employer plan
  • Coordination of benefits
  • Finding in-network providers
  • Access to care issues
  • Obtaining case management services
  • Group disability claims
  • Filing claims for out-of-network services

Call the Benefit Resources Center. We're here to help!
Toll Free: (855) 874-6699